We are seeking experienced potters. Minimum five years throwing experience is required. The ideal candidate will be interested in production work; able to learn to replicate our line of ceramics by hand; familiar with the entire process, including glazing and gas kiln firing. We are a small but fast-growing business with a gallery on site, and a successful online business. Pay will be based on experience. Please submit your cover letter, resume, and portfolio to: firstname.lastname@example.org
Q: How long will it take to get my pottery if I order online?
A: Good things take time. We are a small shop that makes each and every item entirely by hand. If we don't have your items in stock, we make your pottery to order, and the entire process takes 3 to 6 weeks, or sometimes longer. We will ALWAYS contact you if your order isn't ready to ship immediately. PLEASE let us know as soon as possible if you need your pottery by a certain time. Also, feel free to contact us in advance if you have any questions before you order, at email@example.com.
Q: How does the Honor System work at your studio?
A: Hanselmann Pottery’s physical location at 4908 Corrales Road has operated on the Honor System since 1970, and we’re proud to continue the tradition. If you come in to make a purchase and no one is around, just follow the instructions on the self-checkout form. All major credit cards, checks, and exact change are accepted, and there is a calculator on the table to help you. But if you need a hand and see us working in the back, be sure to give us a holler!
Q: How much variation can I expect between pieces?
A: Each piece is made by hand and therefore unique. There may be slight variations in size (less than a quarter of an inch) and glaze color, but, in terms of hand-thrown pottery, our results are consistent. Variations in speckling, (which is caused by naturally occurring minerals in the clay itself) are to be expected.
Q: Can I put my pottery in the microwave?
A: Yes! All our pottery is dishwasher, microwave, and oven safe. Our stoneware is durable and will hold up to normal use, however we don't recommend extreme temperature changes, such as putting your piece directly into the oven from the freezer.
Q: Do your glazes contain lead?
A: No, we only use lead-free and food-safe glazes. We also favor glossier glazes that are more sanitary and easy to clean.
Q: How do I return a product?
A: All sales are final, but if something breaks during shipment please let us know! We are more than happy to work with you on a replacement or refund.
Q: Do you offer gift cards?
A: Yes! Order here: Gift Card
Q: Can I pick up my website order in person?
A: Yes, we love when you do this! Use the promo code LOCALPICKUP at checkout to waive shipping fees, and we will shoot you an email when your order is complete.
We ship within the United States via FedEx Ground. Your shipping rate will be calculated at checkout. We use biodegradable paper packing and bubble wrap to keep your pottery safe during shipment. We charge the real shipping price (instead of hiding part of the shipping cost in the price of the item to make shipping appear cheaper). This means customers who purchase more than one item at a time save money. Your shipping charge covers FedEx Ground carrier fees, the box, bubble wrap, handling, and insurance from us that if it doesn't arrive safely we will refund or replace your order.
REFUNDS & RETURNS
All sales are final, but if your pottery arrives broken please contact us! We are more than happy to get you a replacement or refund. Just send us a picture of the damaged piece in the original packaging. We will send you a replacement piece for free, or refund your purchase.